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Komatsu has grown into a global giant over the previous few decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. Utilizing innovative designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their superior manufacturing features and modern design approaches, Komatsu has become renowned to fabricate the kind of rugged and reliable forklift that consumers across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the growing demand for its goods in the North American market. To better costs and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the foremost suppliers and manufacturers of rugged and innovative lift trucks in our day, Komatsu Forklift U.S.A., Inc continues to meet their customers’ desires globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American consumers.
After years of providing customer service and maintaining bonds, Komatsu Forklift understands that meeting the customers’ needs is paramount. All new product enhancement at Komatsu starts first with the client. By welcoming participation and criticism, they are able to determine customer needs and expectations then develop innovative models and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the beginning and continued throughout the production, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest functions and environments. Adherence to meticulous engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all add to top-quality lift truck products. Komatsu Engineering Standards transform the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the essential requirements for full scale production. This facility is able to take raw steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the length of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent dealers who are working hard to exceed expectations. Specialized in all aspects from sales, service or operating training, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM parts on-hand to offer the essential service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated supply center is an alternative option. The internet based K-Link system assists dealers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses rely on Komatsu lift trucks in their every day operations. So Komatsu focuses their attention on their national account consumers enabling them to benefit from an original relationship that lets them adapt their partnership in order to raise customer efficiency and profits. Komatsu countrywide account consumers have access to on-line components and operations support system and a comprehensive fleet management program, offering the ability for Komatsu to be their total solution for any forklift concerns.
The dependable and efficient personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience whether or not it is through product sales, training, maintenance, or aftermarket support. They want to ensure the level of consumer service provided will help their clients satisfy or exceed their ambitions and build a lucrative business/client partnership in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
